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Terms & Conditions

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Welcome to Holisticity! By using this website or booking any of my services, you agree to the following terms. Please read them carefully, and feel free to get in touch if you have any questions.

1. About Me

Holisticity is run by me, Orsolya Szabo, as a sole trader based in the UK. I offer personal training, health coaching, nutrition support and sound therapy services.

2. Bookings & Payments

  • Sessions must be booked in advance.

  • Payment is required before or at the time of service, unless otherwise agreed.

  • Packages or blocks of sessions must be used within the time specified at purchase.

  • Prices may change, but I’ll always let you know in advance.

3. Cancellations & Rescheduling

  • I kindly ask for at least 4 hours’ notice to cancel or reschedule a session.

  • Late cancellations or no-shows may be charged in full.

  • If I need to reschedule, I’ll give you as much notice as possible and offer an alternative time.

4. Refunds Policy

  • Refunds are only available if the service has not yet been delivered (i.e., no sessions have been used).

  • Once a session or part of a package has been attended, it is considered used and is non-refundable.

  • If you are unsure whether a service is right for you, please reach out before booking - I’m happy to answer any questions!

5. Health & Safety

  • Before beginning any programme, you’ll be asked to complete a health and lifestyle questionnaire.

  • It’s your responsibility to let me know of any changes to your health or fitness levels.

  • My advice and sessions are based on current qualifications and best practice, but they are not a substitute for medical advice.

6. Results

  • Everyone’s journey is unique - I can’t guarantee specific outcomes, but I’m here to support you every step of the way.

  • Your commitment, consistency, and communication play a big role in your progress.

7. Website Use

  • All content on this website is owned by Holisticity. Please don’t copy or use anything without permission.

  • You agree to use this site respectfully and not to misuse it.

8. Privacy

Your privacy matters to me. Please read the Privacy Policy to see how I use and protect your information.

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9. Promotions & Special Offers

  • From time to time, I may offer discounts or promotions on services or packages.

  • Promotions are only valid during the stated time period and cannot be applied to past purchases.

  • Promotional offers cannot be combined unless specifically stated.

  • I reserve the right to modify or cancel promotions at any time without prior notice.

  • Any free or discounted sessions offered as part of a promotion must be used within the timeframe specified at the time of booking.​

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Thank you for choosing Holisticity - I’m excited to be part of your wellbeing journey!

Last updated: April 2025

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